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Prime Delivery

We don't wish to keep you waiting on your dream doll. Therefor we only have 10-15 days delivery time, from the moment that you place your order.
Your doll will be shipped directly from our production in China, they will make sure that your doll is safe and sound during it's flight.
The standard way of caring for the dolls during shipping. Will typically be by securely wrapping the dolls in foam, and ensuring that there are no loose parts. The next step will be by laying them in a tight cart box, still ensuring that the doll is completely tight up for the flight.

All doll prices includes free shipping. There may be some countries where there might be an extra charge, should it be the case then you will be notified. However, in most cases even if there are an extra fee, then we will cover it. So please just assume the prices on the dolls, are as the final price without any further or hidden charges.
On purchase you will be notified once the production of your doll is completed, and ready for shipping. Once it leaves our warehouse, you will be supplied with tracking information. Your doll will be flying with international express, for the quickest possible delivery.

Return policy

We do not provide any kind of return policy, this is because of the nature of the product. Each doll is specifically created by you, you choose all the details yourself. this provides you with a unique doll of your own desires, therefor we cannot re-sell it. Again, returns are not accepted under any circumstances

However, you may cancel your order prior to our work has started on your doll. We will still have to take a 10% cancellation fee, due to transactions fees and production preparations.